People shaking hands

Your Go-To Approach — and Fall-Back Approach — Should Always be the Golden Rule

Consistently Follow the Golden Rule: What you want for yourself, you give to others. Do right and do it consistently in how you think, act, and interact with people. Over the years there are versions of the “rule” that I’ve heard from colleagues. Pick one that rings true for you: Do what’s right for the other … Read more

Manage conflict blog post

Four Steps to Manage Conflict in the Workplace

Solve More Problems Sooner and Better Than Other People Do  You are in your job for one reason: to solve problems, which often means people problems. Business life is made of problems—and thank goodness for that! Interpersonal workplace conflicts truly are opportunities. They’re the vehicles for learning, growing, and proving yourself on the job. The … Read more

man in business suit

How to Dress for More Effective Leadership

As they say, clothes don’t make the man but they do make a difference. Of course, there is the argument that clothes do make the man because naked people have little influence in our society. Quite frankly, clothes are the least important part of your physical presence, but they are part of it. Fortunately, they … Read more