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In my executive coaching of 30+ years I’ve worked with over a thousand chief executives from eighteen different countries and in every industry. Once a week someone asks my take on the secret to success in business. I can answer with four points: 1. Smile Smile because you have to look and act confident. An … Read more
Consider the dozens of life and career choices you’ve made over the years. Try to remember how and why you make those choices. What were you expecting at the time? How did the reality match up with your expectations? Did the choice of school, career, job, or spouse worked out better than you dreamed – … Read more
Consistently Follow the Golden Rule: What you want for yourself, you give to others. Do right and do it consistently in how you think, act, and interact with people. Over the years there are versions of the “rule” that I’ve heard from colleagues. Pick one that rings true for you: Do what’s right for the other … Read more
Solve More Problems Sooner and Better Than Other People Do You are in your job for one reason: to solve problems, which often means people problems. Business life is made of problems—and thank goodness for that! Interpersonal workplace conflicts truly are opportunities. They’re the vehicles for learning, growing, and proving yourself on the job. The … Read more
Be as willing to respond to questions as you are willing to ask them. If you hesitate to answer, people think you aren’t cooperative, don’t know the answer, don’t know what you’re doing, or that you lack confidence. You might even be viewed as acting arrogant and superior in your non-response. Choose your words and tone … Read more
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