Blog

How to recognize life patterns and make better choices

By Debra Benton
Life choice road signs

Consider the dozens of life and career choices you’ve made over the years. Try to remember how and why you make those choices. What were you expecting at the time? How did the reality match up with your expectations? Did the choice of school, career, job, or spouse worked out better than you dreamed – … Read more

Your Go-To Approach — and Fall-Back Approach — Should Always be the Golden Rule

By Debra Benton
People shaking hands

Consistently Follow the Golden Rule: What you want for yourself, you give to others. Do right and do it consistently in how you think, act, and interact with people. Over the years there are versions of the “rule” that I’ve heard from colleagues. Pick one that rings true for you: Do what’s right for the other … Read more

Four Steps to Manage Conflict in the Workplace

By Debra Benton
Manage conflict blog post

Solve More Problems Sooner and Better Than Other People Do  You are in your job for one reason: to solve problems, which often means people problems. Business life is made of problems—and thank goodness for that! Interpersonal workplace conflicts truly are opportunities. They’re the vehicles for learning, growing, and proving yourself on the job. The … Read more

How to Answer Even the Toughest Questions with Confidence

By Debra Benton
Two people having a conversation

Be as willing to respond to questions as you are willing to ask them. If you hesitate to answer, people think you aren’t cooperative, don’t know the answer, don’t know what you’re doing, or that you lack confidence. You might even be viewed as acting arrogant and superior in your non-response. Choose your words and tone … Read more

How to Dress for More Effective Leadership

By Debra Benton
man in business suit

As they say, clothes don’t make the man but they do make a difference. Of course, there is the argument that clothes do make the man because naked people have little influence in our society. Quite frankly, clothes are the least important part of your physical presence, but they are part of it. Fortunately, they … Read more