Some of the last words my mother said to me before she died were, "...you teach people how to be good to other people."
I'm glad she saw her daughter's work that way. I'd just add, "...teach people how to be good to other people while still being a strong, strategic, decisive leader."
You can do both; in fact, to lead today's diverse work force you have to do be able to do both -- or people will not trust, follow, or listen to you.
That is my life's work: To help you be different and better than competitors -- in how you think, act, and interact -- in both your professional and personal worlds. It's not to have control over others, but to be in control of your own world.
I constantly try to get better -- to learn new or better ways of handling myself and situations that I face in my world. Everything I know and learn I'm eager to share with you, and that is why I write, coach, and speak.