Bolster Your Self-Confidence with Self-Assessment
To bolster your confidence at this moment, do some honest self-attitude assessment of where you are now. In other words, appreciate your current status. Think about what you’re especially good at now and what you have going on for yourself. Everybody has a lot more than they think about on a regular basis. What’s painfully [...]
Learn MoreHow to Apologize — and show that you mean it.
There are specific steps you should take when you apologize. The following link is an interview I did on the subject but I’ll recap for you here:
-Review your position with the legal department
-Recognize your mistake and acknowledge your fault
-show Regret sincerely
-take Responsibility with no blame toward others
-explain the Remedy you have to offer to correct the situation
-Rehearse your message and delivery
-Repeat the message as necessary
-Respect that people still will want to/need to scold you
-go to Re-hab if appropriate
-Repair your reputation with positive new steps
-Remember that people’s memory will fade
http://www.centralvalleybusinesstimes.com/stories/001/?ID=14540#drilldown
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- Tags: career advice, Executive Coaching