How to Apologize — and show that you mean it.

There are specific steps you should take when you apologize. The following link is an interview I did on the subject but I’ll recap for you here:
-Review your position with the legal department
-Recognize your mistake and acknowledge your fault
-show Regret sincerely
-take Responsibility with no blame toward others
-explain the Remedy you have to offer to correct [...]

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CEO Material featured in Denver Business Journal

Posted on June 15th, 2009 by in Speaking Professionally

Are you CEO Material by Tara Moberly
Denver Business Journal

There’s no how-to manual for climbing the corporate ladder. But author D.A. Benton’s latest book shares a formula for combining the right skills and competencies with key actions to help advance your career.

“I’m privileged. I’ve gotten to work with as a consultant to or be mentored by CEOs for 30 years,” says Benton, who has released “CEO Material: How to Be a Leader in Any Organization” (McGraw Hill, $24.95, 234 pages, at mhprofessional.com). “In these conversations, they share with me what they really — not what HR wants — want in a replacement.”